πDitch the Scary Spreadsheets!
πDitch the Scary Spreadsheets!
Escape spreadsheet chaos and transform your customer success operations in just 60 minutes. Join our experts to learn actionable strategies, plug-and-play frameworks, and step-by-step setups that drive results.
Why Attend:
βͺ Reclaim 30% of your time with automated workflows
βͺ Improve retention by up to 5% to boost profits dramatically
βͺ Learn proven frameworks to turn customer data into growth
Meet The Speakers
Learn from leaders who have transformed how SaaS and B2B companies manage Customer Success.
With 25+ years of combined experience, our speakers bring real-world strategies for scaling retention, automating workflows, and saying goodbye to spreadsheet chaos for good.
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Paul Weston
GM AND VP PRODUCT, SERVICE HUB AT HUBSPOT
Paul Weston is a GM & VP of Product at HubSpot where he oversees the product vision and strategy for the Service Hub product line. Joining HubSpot in 2017, Paul previously led teams across Marketing Hub and Operations Hub. Prior to HubSpot, Paul held various product management roles at Constant Contact and startups.

Jeff Kushmerek
FOUNDER AND CEO OF INFINITE RENEWALS
A HubSpot Service Hub Partner specializing in customer success, onboarding, and retention for B2B SaaS companies. Jeff has helped dozens of startups and scaleups transform their post-sales teams into measurable growth engines. With deep expertise in HubSpot Service Hub, he focuses on aligning customer success processes with HubSpot workflows to drive adoption, retention, and revenue growth.
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Andrew Fazzone
STRATEGIC SALES SPECIALIST AT HUBSPOT
Where he is responsible for helping companies make the jump to Service Hub through realizing the value of the HubSpot's Post Sales and Support tools. Andrew has been working in Tech for 12 years in both the US and Australia, and most recently has worked as a HubSpot partner manager, and in the partner ecosystem as a Director of Sales and Partnerships. Andrew has a passion for solving real business challenges with technology.
What You Will Gain from This Webinar
β Boost Productivity by 30% β Learn how SaaS teams replaced spreadsheets with HubSpot and reclaimed hours every week.
β Proven Frameworks Ready to Use β Health scoring, renewals, risk alerts, and more. Implement immediately.
β Retention Strategies that Drive Profit β Discover how small gains in retention can lead to massive revenue impact.
β Step-by-Step Automation Guide β Build a complete Customer Success system without tech overwhelm.
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Templates, Tools, and Best Practices β Walk away with resources you can apply the moment the webinar ends.
This webinar is designed for Customer Success leaders, operations heads, and SaaS executives who want to escape spreadsheet chaos, automate workflows, and retain more customers.
Stuck in Spreadsheets, Not Growth?
If managing customer data feels like juggling chaos endless sheets, inconsistent info, and late updates, you are not alone. Most businesses waste hours fixing data instead of building relationships. It is time to escape the spreadsheet spiral and switch to a smarter system that gives you control, clarity, and confidence.
π Spending hours tracking customers manually instead of serving themπ€― Losing insights and renewals because your data is all over the place
π« Missing key opportunities due to slow, outdated systems

Turn Chaos into Clarity with Smarter Customer Success
Turn Chaos into Clarity with Smarter Customer Success
Immediate Impact: Escape Spreadsheet Chaos
- Go live in weeks, not months with our expert-led HubSpot Service Hub setup
- Replace manual tracking with automated workflows for health scoring, renewals, and risk alerts
- Reclaim your teamβs time and boost productivity by ~30%
Proven Expertise: Frameworks That Work
- Benefit from 25+ years of Customer Success experience across SaaS & B2B companies
- Implement ready-to-use strategies for retention, adoption, and risk management
- Learn from real-world case studies with measurable results
Tangible Results: Turn Data into Profit
- Increase customer retention by 2β5% and see corresponding profit gains
- Transform CSM workflows to save hours weekly and reduce errors
- Get full training & support so your team quickly operationalizes the new system
Trusted by Industry Leaders:
Our Expertise in Action
With over 25 years of combined Customer Success experience, we have helped countless SaaS and B2B companies streamline operations, boost retention, and leave spreadsheet chaos behind. Our proven strategies have delivered real results for companies across industries.
Hosted by Infinite Renewals and HubSpot
Hosted by Infinite Renewals and HubSpot
Escape Spreadsheet Chaos Reserve Your Seat Now
Join our free webinar on October 30, 2025 Β· 9:00 AM ET and learn how to automate customer success, reclaim time, and boost retention.